Airtel — Data card service to be disconnected and extra bill generation

Ruchi Sethi

from Paradip Garh, Odisha

Address:	Udhampur, Jammu and Kashmir
Website:	www.consumercomplaints.in/new_complaint/

Hi, Airtel has been a huge disappointment for me, I had a 10 gb data pack on my datacard, but with the service quality that that Airtel has been providing I was unable to open simple gmail and google. After musltiple complains on 121 and a lot of false promises from Airtel I chose to distroy the sim. I have informed your 121 customer care multiple times to disconnect this number, since in Udhampur you guys do not have an Airtel store, but they have failed to do so. I will not be paying any bills on this number from 1st July 2015 since I have not been able to use this service due to horrible connectivity that Airtel is providing. If I receive any more herrasment calls from Airtel I will be compelled to file a legal complaint. Kindly disconnect this number. Thanks Regards Mrs Ruchi Sethi [protected]

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Ms. Sethi,

This is with reference to your post dated 01 October 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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