Airtel — Data card services not active | |||
Officer, My data card number is: [protected].I purchased it in July.. activation requested 100 time. Each time i call at [protected] i am told that your number is already active but due to some technical issues you are not able to access internet.I am assured of resolving the issue within 15 min/1 hour/4 hour/ by 6 pm/by 10 am/ bla bla. But all assurance promises are made to ensure that call is ended and the get excuse. I am not at all interested in wasting my time in escalating the issue or calling your call center.What is my fault?? To sell your data card your sales person visits doorstep but to provide service i have to keep calling airtel whose team seems deaf.I am marking copy of this mail to consumer forum. Now If you are unable to restore my services within next 2 hours (latest promise by your Cust care executive) Then arrange to refund full amount and take back your data card with sim by resending your executive at my address:- Regards, Arvind Mann --Warm Regards, Arvind Mann Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 14 Aug. 2014. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
You can also get in touch with us at airtel.[protected]@in.airtel.com
Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
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