Airtel — data not working for 10 days

sataks

from Gobichettipalayam, Tamil Nadu

Address:

641008

I am a customer of airtel for over 10 yrs and have postpaid connection of airtel is having problem with data not working for past 10 days. In spite of calling umpteen times to customer care and email, they are not coming up with solution or sending technical people to my home to check exact problem. My question is they would charge 100 rs as late fees if we do not pay airtel postpaid bill on time and even if its 1 day late. They never mind whether it's old customer or new customer they charge, now I am unable to use their data service for 10 days, will they compensate me for interrupted services and I am frustrated by their lacklustre approach. I want my problem solved or help in getting the same no changed to different service problem without hassles. My email I'd is [protected]@gmail.com.

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Airtel customer support has been notified about the posted complaint.

Apr 20, 2019

Updated by sataks Still no updates.

Apr 30, 2019

Updated by sataks It's already 11 days since I complained here and already 23 days without net and there seems to be no way to resolve my problem.

May 07, 2019

Updated by sataks You wanna resolve my complaint or not.

May 10, 2019

Updated by sataks ? ?

Jun 20, 2019

Updated by sataks It's already 2 months no updates

Nov 20, 2019

Updated by sataks It's already 8 months, still no resolution, feeling very ashamed to be your loyal customer for over 10 yrs and more. If it's not possible, give me some resolution.