[Resolved]  Airtel — data pack still not activated

Address:

Mumbai City, Maharashtra

Hi, Myself Natarajan. My no. Is [protected]. Rectenly I purchased a Moto G 2nd generation smartphone from flipkart.com on the 1st week of march. I was given some offer along with that smartphone i.e 1gb 3g data for 2 consecutive months. I got that offer activated on 15th march. The problem is that, I have not yet received the 1gb 3g data for the 2nd months. I am calling ur customer service department regularly, but I didn't receive any solution from them. I am really depressed with your response. One of your customer representative told me that, the reason you are not getting the 1gb 3g data is bcoz you have activated a 2gb pack during the end of march. It is your responsibility to mention this kind of terms and conditions, I read the terms but there was nothing like this written on it. If there were such terms and conditions I wouldn't have recharged another 2g data pack. I didn't expect this from airtel to provide this kind of service. If you will continue in this way, I will surely deactivate my airtel sim card. Its a humble request to provide me 1 GB of 3g data for the 2nd month. I have attached a snapshot of term and conditions. Thanks, Natarajan