[Resolved] Airtel — deactivating plan without intimating customer | |||
I have been using a airtel landline for the past several years and last 15/12/2014 i received a call from some person claiming to be a airtel staff and told me about a plan in which i can make unlimited local calls to mobiles in tamilnadu and free local landline calls i was immpressed redarding the plan and accepted for the activation. But having a doubt at the person called i myself made a call to the customer care and asked wheather the plan is real and for which they said the plan is active. But latter for these two months i have received a bill of rs1030 for january 2015 and rs933 for feb2015 so today i called the customer care and spoke to a person called satish on 14/03/2015 and he says the plan got activated as per your request and after i verfied i got disconnected of its own. why should airtel fool people like this for one person itself for a month they steal RS600 minimum imagine from the crore connections which they hold how many they steal. If someone could do the need full it would be great. Customer name K Thangam Telephone No[protected] Was this information helpful? | |||
Oct 27, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 14, 2015 Airtel Customer Care's response Dear Krishna, This is with reference to your post dated 14 March 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Saurav Ahlawat airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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