[Resolved] Airtel — Debit freeze not remove since more than 7 working days account no.[protected] | |||
Dear team my name is Kamini Devi. i have airtel payment bank saving account with you. my account no is [protected] . i had register complaint on 18-june-2021 with case no.10470711 regarding i am not able to do any debit transaction from my account due to debit freeze on my account .customer care told me send self attested documents at [protected]@airtelbank.com. i send my self attested document same day. i get reply on 23-june-2021 that block will be removed within 48 hours but today is 29-june-2021 still my problem is same ..i am not able to use my hard money which i deposit in this account ..i am really really frustrated with airtel team.. they are not understand my problem. Today 29-june-2021 i resend my self attested document such as aadhar and pan card again. i got massage it will be removed within 48 hours...plzz help me plzz...its very bad manner to treat with customer...at least you can call me and inform me why you are taking too much time ... very irresponsible manner from airtel .. Was this information helpful? | |||
Jun 30, 2021 Complaint marked as Resolved i resend my self attested aadhar and pan card to the airtel nodle officer mail id and to cosumer complaints portal as well. i got the resolution same day...thank you so much consumer complaints team Airtel customer support has been notified about the posted complaint. | |||
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