[Resolved]  Airtel — Deducted balance unnecessarily

Address:Bangalore, Karnataka

Dear Sir / Madam My son Dr. Rajdip Dey using an AIRTEL prepaid connection being number +91 [protected]. On 05.10.2014 he checked his mobile balance, which was around Rs. 88.00, But on 06.10.2014 he surprisingly checked that the balance is Rs. 1.00 only. When he contact with the customer care the foolish person told him that the balance was deducted due to the International roaming !!! (Docket id 95165). But I can assure you that he was in INDIA from his birth !!! Please do the needful within 24 hours and reimburse the deducted money failing which I shall compel to take appropriate legal steps against AIRTEL before the appropriate court of law. Please Acknowledge Thanking you, Regards, PRADIP KUMAR DEY. Advocate, High Court Kolkata. Senior Council, Govt.of India. Bar Association Room No.8. E-mail: [protected]@gmail.com
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Pradip,

This is with reference to your post dated 06 Oct. 2014. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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