[Resolved]  Airtel — Deducted money without Recharge

Address: 613403

Many times when I do recharge the amount is deducting from my bank account but recharge will not be done. And the amount will not be credited to my account also. This is happening many times to me. On Nov 13th when I do easy recharge of Rs. 199 for [protected] (karnataka circle), the amount was deducted but no recharge and no credit back. Similarly on Dec 12th when I did recharge of Rs. 115 for [protected] (Tamil nadu circle), the amount was deducted but no recharge and no credit back. Even yesterday[protected] when I did recharge Rs. 45 for [protected] (Tamil nadu circle) towards 3G internet, recharge did not happen. But money was deducted from my Bank account. So Kindly resolve this problem and credit back my money.
Was this information helpful?
No (0)
Yes (0)
Feb 9, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jan 07, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 29 December 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54766
    Pending
    0
    Resolved
    21977
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information