Airtel — deduction from main balance even after my unlimited call package of rs. 448/-

Address:	Kolkata, West Bengal, 700092
Website:	g

I am using a package of rs.448/- of airtel o[censored]nlimited free calls since long. But it is observed that although they have assured for free calls to any phone number, they are deducting amount from my balance for ringing to telephone number [protected] of aquaguard for servicing. On talking to customer care department of airtel few minutes ago, they told that charges of rs.1.00 will be deducted. I am a senior citizen. It is not possible for me to check each & every time to check whether balance is deducting or not. Previously, the airtel have also deducted from my balance for calling to some national telephone no. Then why they are telling/sending messages that unlimited free calls with package of rs.448/. They have also deducted for calling to airtel customer care. May, i, therefore, request to refund the amount deducted from my main balance. Thanking you.