[Resolved] Airtel — Deposit not refunded

Rahul09091987

from Rajkot, Gujarat

Address:

380004

Hi, I applied for my number portability in airtel. I gave 300 rs deposit for this process. the guy was from mobile solutions, Ahmedabad store. His number is [protected]. Now for some reason my number did not get ported and the guy is not give me my money back. I received message from airel on 4/07/2016 that we have received your request for porting your number. and on 20/07/2016 i received message from airtel that your request for mnp has been processed. Documents have been validated and is being forwarded to idea cellular" .
But than for some technical issues my number was not ported and than no response from the store or from airtel.
Than I received call from airtel that If i will port now into airtel than 300rs will be adjusted in my first bill.
I did but now Airtel is not givving my 300rs back

I was told that i will get call from airtel but still not receive.

+1 photos

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Mar 2, 2017

Complaint marked as Resolved

The company agreed to waive 200rs per month for next 6 months

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 02, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 25 January 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Mar 03, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 25 January 2017.

Thank you for the update. We are glad that your concern has been resolved. Let us know if you would need any assistance, we will be glad to assist you.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtelpresence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd