Airtel — Didn't get airtel offer - 2gb (Per month) 4g data free for 2 months (Got this offer along with purchase of samsung tab a)

Address:	Bangalore, Karnataka
Website:	airtel

On 17th sep, 2015, i have purchased samsung tab a (T355yzaa), along with that i got an offer 2gb 4g data free for two months and it is mentioned that, that offer will activate when i will go to airtellive.com / offers using the airtel sim from my samsung tab t355y. For that i have purchased one airtel 4g sim - [protected]. When i went to that link, that offer is coming, but when i try to activate that, i am getting message “activation failed. We have received your request, however our system is taking time to process it. Please wait for a confirmation sms on the status o[censored]r transaction”. But i never get any message for that. Then i called airtel customer care 121, but airtel representatives don’t know anything about that offer. Then i went to airtel outlet (Airtel, mathikere, near mathikere bus stop), but they also don’t know anything about that & don’t want to listen anything about that.
Then on 26th sepetembet, 2015 i have send mail to '[protected]@in. Airtel.com'. From that day, even after giving all details many times regarding this offer till now i didn’t get any solution. When i contacted samsung, they told that airtel is the service provider for this offer, so this issue is related to airtel only.

Following are the details of product & offer: -

Imei number : [protected]

Date of purchase of the handset : 17 / 09 / 2015

Receipt number : s15 / 981

Place of purchase : j f k trust - samsung, #s79, 2nd floor, mantri square mall, sampige road, malleswaram, bangalore - 560003 (Phone no–[protected]

Complete details of the offer : 2gb 4g data per month free for 2 months

Alternate contact number : [protected]

Following are the details of airtel complaints: -

[|bal|ref20630970|] [protected]
[|bal|ref20623663|] [protected]
[|bal|ref20620690|] [protected]