Airtel Digital TV — Recharged amount is not reflecting to digital tv account | |||
I recharged with 410 rs almost 7 days back for my digital tv account id [protected] but the amount is not reflecting to my digital tv account and amount got debited. I called several time to airtel customer care and they are saying that this is not the issue from their end. I don't know where exactly my money went. I have my recharge id along with confirmation message from Airtel that the recharge has been successful . Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Hi Umesh
Thanks for your quick replay . I forwarded all the details along with my bank statement to show that the amount is got debited from my account, to airtel digital tv email id:[protected]@in.airtel.com as suggested by airtel support team but didn't get any response from them. From last 7 days i called them more than 7 time and sent mail as well.Still if you want anymore details plz let me know.
Thanks and Regards
Arnab
Thanks for your quick replay . I forwarded all the details along with my bank statement to show that the amount is got debited from my account, to airtel digital tv email id:[protected]@in.airtel.com as suggested by airtel support team but didn't get any response from them. From last 7 days i called them more than 7 time and sent mail as well.Still if you want anymore details plz let me know.
Thanks and Regards
Arnab
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This is with reference to your post dated 2 November 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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