[Resolved]  Airtel Digital TV — Refund of Money

Address:

Bangalore, Karnataka

Hi, I have paid 2050 through online for new Airtel DTH connection on 05-Feb-2015. Later in the website showed that transaction not been processed. I called the customer care they said no CUSTOMER ID has been generated so you will get refund in 7 working days. so i decided not to go for Airtel connection due to POOR response. i applied for tata sky and they have installed. I have sent so many mails to [protected]@in.airtel.com till now no proper response. Today @4pm i got the message from airtel saying that thanks for choosing airtel and some CUSTOMER ID has been generated. Then i called customer care and said "please refund the money as you promised" i already got the new connection. they said they will transfer the call to senior officer. but as usual the line got cut. I am keep on calling to[protected] all the time from the mobile number [protected] atleast they will take 3 mins to pick the call and finally without response they will cut the call. approx 8 mins per call. almost i have called 25 times during this week. but still no response. please consider my complaint and respond. 2050 rs is not a simple amount for me. i want only refund of money. my balance is low to call them again.