[Resolved] Airtel — Dish tv recharge | |||
Dear sir, My dish tv subscriber no. [protected]. It was informed me through sms, on 24-04-17 that validity of my service will expire on 27-04-17. Prior to pay i found that my account balance was rs 56.35. Immediately after payment of rs 399, on 24-04-17, my balance was rs. 398.86 and validity up to 22-05-17. I got 28 days balance, and the earlier balance was not carry forwarded. My question is what is the use of prior notification? Is it only due to making the running balance 'zero'? Please give me feedback, as this is happened first time, till installation of my dish tv. Subir bhattacharyya Was this information helpful? | |||
Jun 5, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 26, 2017 Airtel Customer Care's response Dear Subir, This is with reference to your post, dated 26 April 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Karishma Chauhan airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 05, 2017 Airtel Customer Care's response Dear Subir, This is with reference to your post dated 25 April 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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