[Resolved] Airtel — Double data offer and misbehaviour of verification caller | |||
I bought samsung galaxy j7, which have airtel 3g/4g doble data offer to avail the benefit for the same i called on the customer care, executive told me to first recharge internet pack, only the you can get the benefit of double data.I did the same, recharged with rs 259 for 1 Gb data, which do not have double data again i called on 121 now they asking me to recharge with rs 299, to get the benefit.I ask the reason they told me that there is no reason for this you have to, also they started misbehaving with me. After few mins i got a call from verfication department of airtel. He is the worst guy i ever speak with i ask the name but he didn"t tell me his name only i have the number from which i received the call [protected]. Please solve my querry also please tought cc executives some ethical and behavioral corrections. Also please take some serious action angainst with that guy from the number [protected]. I hope and beleive that airtel is a renound name and should not vanish its name. Regrds Rajat Jain Was this information helpful? | |||
Jan 2, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 06, 2016 Airtel Customer Care's response Dear Mr. Jain, This is with reference to your post dated 1 March 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards, Anil Sachdeva airtel presence (airtel customer service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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This is with reference to your post dated 1 March 2016.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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