Airtel — Double Data Offer | |||||
I have purchased a mobile (Moto G3) in flipkart and I am assured with airtel double data offer. But when i accessed airtellive.com/offers using mobile data from my new mobile and airtel sim it says You are not airtel customer. I am using airtel for past 6 Years. When i called customer care they said we activated it now and you can use 3G in 4g speed. So i recharged for 127Rs 3G for 14 days. But i have not received double data. When i called again they said it is not possible for us to activate from our side, you only have to activate. First they said it is activated and made me to recharge now they are saying it is not possible. And also they said we will resolve your problem in 48Hrs but it has been 1 week nothing happened. Was this information helpful? | |||||
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Airtel customer support has been notified about the posted complaint. | |||||
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This is with reference to your post dated 16 October 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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