[Resolved] Airtel — Double payment of bill | |||
I'm nasira. I'm using airtel postpaid card. On may 31st i have paid my bill of rs 229 through my airtel app. The transaction was successful but it was not updated. So i thought it as some error and tried again. Again the transaction was done successfully. After that only i checked for my sbi account balance and found that the money was deducted twice and a total of about 458 rs was reduced. So please do me the favour and return my money to my sbi account. Herewith i have enclosed the screenshot of my payment history for paying the same bill twice. Was this information helpful? | |||
Jul 1, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 31, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 31 May 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 31, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 31 May 2017 . We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively. We look forward to receive the required details. Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
 4 Comments | |||
Comments
My number is [protected] i have to block the sim it is in name of sweety gupta
Reply
I have recharged my phone with 149rs but it was debited agin as 149wich is 298so do retrun the amount
Just because the app didn't update my bill payment, I made the payment twice.
I would request a refund payment
I would request a refund payment
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