Airtel — dth choose channels not telecast by airtel.

Address:

Dr Thirumurthi Nagar 5th Street 4/9, 600034

Regret i am not getting telugu channels which i included in my package for the last 20 days. I was given to understand it was because of some technical problem. But i am charged for these channels which i am not getting. I make calls everyday. But no action taken. Your local mechanic who wants to visit my place wants payment. Should i pay for service deficiency. Further local representatives are very impolite. I never contacted them. Only airtel directed them to me. I am sure there is some mistake at service provider’s side as i get all channels clearly but for telugu channels. 20 days is too long time to set right things. Airtel should be ashamed of itself. Kindly rectify the error immediately or advise me to some other dish tv.