[Resolved]  Airtel — Erratic and unprofessional approach on Customer complaint for Mobile no [protected]

Address:

Bangalore, Karnataka

We would like to draw your kind attention to the subject where in the captioned mobile number is receiving frequent calls and messages for outstanding payment around 44-45 K INR while the same amount was paid vide cheque # 967992 dt 30/5/2014 of Oriental Bank of Commerce & same has been cleared in the Bank on June 7, 2014
For Mobile #[protected] there areis 2 relationship ([protected] &[protected]) numbers created from your end and we understood that the payment was showing outstanding till date against one of these numbers as a result of which the holder of the mobile no is receiving 3-4calls from your Customer care with occasional disconnection of outgoing communications.

Please note that this number belongs to senior most person of CSA group, India and this frequent disconnection causes a huge loss of our business and reputation.

We demand a clarification fromAirtel as to why you will not be penalized for this erratic and unprofessional approach to your customers due to faulty account management system at your end.