Airtel — excess bill refund for aug-17 & sept-17

Address:

580024

Sir, i am having airtel postpaid connection of mobile no-[protected], to my account 10 gb data is offered by airtel company & same is reflected at airtel mobile application & i am using same data every month, only 1 month have not charged for internet, after that suddenly they have charged in rs.500/- on aug-17 & rs. 500/- on sep-17 bill respectively, after requesting & visited to airtel center & they are not willing to reversing of amount. Hence kindly help me and instruct to airtel company for refund the same & lodge a complaint for doing fraud things to the costomer by wrong guidance.
By manjunath doddamani
Assistant engineer (Elec.)
Hescom, govt of karnataka,
Ph-[protected] (Wife using)
Ph-[protected] (My sel[censored]sing)
Email id - manjunath. [protected]@gmail.com