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[Resolved]  Airtel — FaceTime and IMessage not activating

I recently bought an iPhone and my FaceTime and iMessage services are not activating with my phone number, yet it’s working fine with my Apple ID.

I tried calling apple support to look into it, but all the settings were fine with the phone, so it’s definitely a technical snag at the carriers end.

They said that an amount should’ve been deducted from my account to activate the service, but no amount has been deducted from my account yet.

Please resolve this issue asap.

FaceTime and IMessage not activating
FaceTime and IMessage not activating
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Complaint marked as Resolved Oct 22, 2020
I actually DM’d them on Twitter and they assisted there. ₹15 were credited to my account for activation of FaceTime and iMessage services.

Complaint Status


[Oct 22, 2020] Airtel customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: ShareTweet

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    Customer satisfaction rating
    47%
    Complaints
    43777
    Pending
    0
    Resolved
    19593
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
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