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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 273

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S
Singhjack
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge failed but amount debited from bank

Website:Airtel thanks

I have recharged my mobile number through upi for Rs209 on 9 Sep 2020 and received an SMS with Transaction ref of Rs. 209. Bank tnx was also completed successfully but my mobile is not recharged
#airtel #bhartiairtel #Telecommunications...
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B
Bhagya Dodamani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband connection issue not received refund yet

Hi team. I have paid 3months of fee on 07/09/20 but still i have not received broadband connection and received one message as could not be progressed. After this am trying to do all possibilities to communicate with them but non of them are responding even the guy who came for collecting document n received payment via airtel link he is also not responding. If the connection is not possible at least refund my amount 2828rs....
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R
Rohit Jhunjhunwala
from CHENNAI, Tamil Nadu
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airtel one plan - recharge not credited to account

I made 2 payments towards my airtel one plan (Broadband + postpaid mobile) for the month of july immediately after the payment request came. The amount has been debited from my account in full. However, their systems are only recognising part of the payment. Rs. 1100 is shown outstanding somehow.

I have been following up with them for 2 months on this but they have not resolved this. They also disconnected my mobile phone....
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N
Nitin verma
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port issue sms not received

Address:52/3, 1st Floor, Near Ram Leela Maidan, Ashok Nagar

I have a complaint to airtel customer care regarding my contact number [protected]. This number attached to my other number ([protected]). After call to airtel cc. I separated this number. He told me after 1 month you can port your number. After this when i was gone to airtel store near me gtb nagar, a female executive told me that in the store sim is not available at this time for postpaid to prepaid, you have a check after 2 days. Again went...
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G
guru4ui
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Refund of installation payment

Initially i have booked airtel digital tv but installing not happened and they refused to install in my location and they said will refund the money but they didn't refund.

Then i have sent email to Airtel requesting refund with in 3 months(06 Mar 2020) and they asked me to provide cancelled cheque and my communication details i have provided all those thing. but i didn't receive refund.

Then i have sent another...
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Address:Shriram Samruddhi apartments Vibgyor School Road, Thubrahalli,Varthur road, Bengaluru -560066

Airtel Support engineer took the installation request and charged an amount 5232/- on 13-Aug-2020 for 6 months v-fiber broadband connection (See attached receipts) and called me back on 19-Aug-2020 and mentioned in my area v-fiber connection is not available in my locality so i asked him to cancel the request and refund my amount. He said I will get my money back in 5-7 working days.
I am continuously checking for my amount ...
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D
Dr.R.K JAT
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Refund of Rs. 1000

Address:India

Sir/madam,
I have a airtel fixed landline -[protected]. I paid my land line bill through airtel money mobile app with support of google upi on 1st august 2020. After completing all the process, my payment is neither credited in my land line phone account and nor refunded in my sbi account. For this i have filled complaint on airtel customer service number[protected] but my amount has not been refunded till today, even after several...
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S
Singhjack
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online recharge failed but amount deducted from bank

I have recharged my mobile number [protected] through bhimupi for rs. 209 on 9th september 2020 and received an sms with transaction reference [protected] and airtel1/del/prepaid txn#[protected] of rs. 209. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.

Regards

Karan singh...
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Wrong recharge for customer id [protected]
Transaction id mbk[protected]
Amount: rs 500
Date:[protected]
Time : 9:12am
Correct customer id [protected]
Pls respond me quickly
I have been complaining time and again but no response till date...
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Sir/madam,
Just now i registered a complaint regarding my internet data recharge but when i click submit, your website is buffering endlessly. Could you please tell your it personnel to look into it as it is difficult for us to register a complaint if your network is not working...
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Sir/madam,
as referred in the subject i want to register a complaint for my airtel registered number. sir yesterday, the 07th of September of the year 2020, i recharge my validity with a Rs 49 talktime with the validity of 28 days and i also recharge my internet data of Rs 98. though payments for both have been deducted from my bank account but i still could not make any calls or use internet. i checked the airtel thanks app in my...
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N
Neil Sarkar
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static ip mail server issue

Address:Banglore

I raised a complaint because the static public ip they provided me, had some issues. I configured a mail server for which i am paying airtel tele bharti media & in return when i asked for a technical help for more than 15 days they kept on telling me, someone will call you. No one has that professionalism to interact with customers. It's a simple issue,!! I took this static ip so that my mail server could work, & i am using it for a relay...
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A
Aditi Bodh
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No refund for failed recharge

I did a recharge of rs 249 on airtel prepaid mobile number. The amount was deducted but the recharge did not reflect on my account and there is no record of this transaction in my recharge history. I tried reaching the customer care from both call as well as mail, but it gets connected to automated machines and not to any representative....
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G
Ganesh Kumar Gopinatha Rao
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Broadband no closed 044 43548878

Address:Airtel Chennai

Hello team, i have went to air tel office at l. B road on 5th aug 2020 and closed the broad band no[protected] and got an official confirmation that broad band is closed..

I have received payment bill for broadband for sept 2020. Please check and resolve your issue. I have not used the broad band from 6th aug 2020

Thanks
G. Ganesh kumar
Mob:[protected]...
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L
Lolita Dias
from Mysore, Karnataka
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Not received my refund after broadband cancellation

I have not received my refund, airtel claims they have sent refund via cheque
Sometimes neft, i haven't received it...
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Its been frustrating 2 weeks just to find a method to connect my email id to telephone no - though on the airtel thanks app it is verified. Only to apply for an esim.
The self online method does not allow, there is no way to connect to an airtel customer person on 121, there is no specific email id to put the matter forth, there is no specific option on the ivr menu, the airtel shops do not have the authority, local executives like...
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S
Sanket Hushe
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complain about fastag

I have ordered the fastag from airtel thanks app and got the product at start of september month and today is 7th september 2020 but in airtel thanks app it is still showing shipped because of this i'm not able to activate it and dtdc courier service mentioned it delivered in their tracking system.

Please help me as it is creating problem & customer care service is worst & the call gets end....
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J
Jjaannkkiittaa
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Refund or revoke

HI, transction I'd [protected], on[protected] I have performed a wrong recharge. Please try to refund the cash (598rs) or do it on correct no. Tried numerous times to contact service care no. but no one responded....
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Address:saharanpur

Two weeks ago i came to know that Airtel fiber is available in my area so, i applied on the website link. The other day a guy came to visit my home to know the details and book the connection on the address, he demanded the payment right away, I agreed and paid the money on the generated link. I got the assurance that the connection will be installed within 72 hours. After 3 days with no follow up on their behalf i contacted the same person...
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Dear team,

If your person or your company unable to give us a proper service than please shut-down your broadband service, i think the company will automatically shutdown because of your employees.

First, while i was talking to your team for a new connection they were calling me again' again' for the request and when i've paid everything for the connection now they're not responding they are not picking up...
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