[Resolved]  Airtel — failed prepaid mobile recharge

Sir/Madam,

I performed a prepaid mobile recharge of Rs. 399 (txn id:[protected] on my airtel mobile number xxxxxxxxxx on 02/01/2020. The said amount was debited from my account but I didn't receive any recharge benefits.

Kindly look into the matter at the soonest possible.

Looking forward to your kind cooperation in this regard.

Thank you
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Jan 2, 2020
Complaint marked as Resolved 
Received a confirmation message in the form of an sms after registering the complaint. The message stated that the recharge was successful and the recharge benefits were availed.
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Please provide me OCTOBER 2018 to FEBRUARY 2019 call history with all details and also provide recorded call. please send me all details as soon as possible. my number is [protected] and mail id is [protected]@ gmail .com

Thanks & Regard
priti
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ImtiyajAli Imtiyaj Ali's reply, Dec 25, 2019
Imtiyajali
ImtiyajAli Imtiyaj Ali's reply, Dec 25, 2019
Bandhan
ImtiyajAli Imtiyaj Ali's reply, Dec 25, 2019
Sjjsjrjtjsueujejrj
Paid the bill thru sbi bhim upi on 5th dec 2019. till date either the payment is not credited to merchant acount or nor refunded in my acount.

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