[Resolved] Airtel — Failure to resolve problems | |||
My mobile number is not accessible through BSNL landline. Though I had complained about this a year ago, the problem persists. The company claimed to have solved the issue but it is farce. There's no botheration for customer. This mobile was ported from Pune and I continue to get local messages pertaining to Pune which means that the phone is still in roaming mode. Legal action is imminent Was this information helpful? | |||
Dec 14, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Nov 11, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 10 November 2016 We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Nov 13, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 10 November 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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