Airtel — False charges against unwanted internet usage plan | |||
I'm having a airtel postpaid conection on [protected] number. This airtel customer care executives calls me for feedback and complaints regarding there services. And after answering them them impose that they have activated a free internet mobile plan for me. I have immediately denied for this kind of activations. And although I'm using a non-internet nokia phone. So there is no interest for me. This has happened 2 to 3 times. Now in my airtel bill they are charging me internet usage charges, which I never used! I need some strict action to be taken against this kind of mandatory impositions. Was this information helpful? | |||
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This is with reference to your post dated 13 January 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
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