Airtel — Fraud billing of bharti airtel limited | |||
Dear Sir/ Madam Would like to bring to your kind notice that Airtel has cheated me by deducting money from my bank account by producing Fraudulent bills. Let me tell you very clearly... I was a Postpaid customer of Airtel for sometime but due to their excessive billing and over charges I had to cut down my postpaid connection and returned as a Prepaid customer. While I was a postpaid customer I had linked my Bank Account for a smart payment option via HDFC bank in order to pay my postpaid bills which was roughly around 1200 Rupees approx every month. While the request to cut down my postpaid connection was taken forward and I ended my Postpaid connection around March or April 2015 and from that time I am a Prepaid Customer. Here is what Airtel tried to cheat me .. Airtel started sending me the bills under my number and they started to produce the bills randomly charging me around 1000 Rupees to 1500 Rupees and they tried to produce the bills every month and tried to deduct from my HDFC bank account through smart pay option and this occured for nearly 6-7 times and around Sep 2015 they did even deduct money for which I had to pay the bank though I did not use Postpaid connection. I willl definitely file a case in the consumer court of law under IPC Section 420 and I appeal Airtel to reimburse the amount with interest and penalty. I also request the court to permit the TRAI to audit the billing system of Bharti Airtel India Limited Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 12 February 2016.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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