Airtel — fraud transaction by vin/airtel through icici bank 4th november-2017

saroj111

from Chennai, Tamil Nadu

Address:	Bangalore, Karnataka, 560047
Website:	na

(Date of incident)-4-nov-2017
(Client number)-vin/airtel
(Full description of the incident)-4th november 2017, automatic deduct my account rs.19000 my transaction id vin/airtel paym/[protected]/0
Plz check and solve my problem immediate, as soon as possible.
Already given complain with fir copy rbi
Request a efund my deducted balance rs.19000.

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Airtel customer support has been notified about the posted complaint.

Mar 20, 2018

Updated by saroj111 Already i given complaint in RBI on 6th Dec'17 i.e complaint no is 4060 but still now i am not getting any solution
kindly request you please refund my deducted Rs.19000

Apr 05, 2018

Updated by saroj111 I got mail from RBI on 22nd Mar'18 that transaction not done from my side and also he mentioned clearly to reverse that amount to customer and also bank did not give any evidence to RBI that transaction done from customer end.so RBI advice to ICICI bank that they will reverse my deducted balance..

As per RBI timeline already 3 working day's gone but still now i am not getting my deducted amount of Rs.19000

Also, I visited home branch but they not ready to reverse/suggest me on the same ..

Attached mail snap shot for your reference got from RBI..