[Resolved] Airtel — Fraudulent deduction of Data balance from my a/c of Mobile no [protected] | |||
From, Umesh Sharma Chief Manager(M) Argada Area Central Coal Fields Ltd At & PO : Argada Dist: Ramgarh (Jharkhand) PIN 829101 To, Dated 24/6/2016 The Airtel 3G Data Incharge Jharkhand Sub: Fraudulent Deduction of Data from my Mobile no [protected] D/Sir, I am regular user of your 3G Data services . I used to use approx 1 GB 3G data in every month. But it has been observed that during last one week deduction of Data is not as per usage. You are deducting large data amount even when the usage is less. During last one week you have deducted approx 400 MB without usage. I purchased 2 GB 3G Data on 23/6/2016 vide transaction Id no [protected] in my above Airtel mobile No [protected] and 2512 MB Data was credited in my account. But you have deducted 25.95 MB and again 2471.82 MB though I used approx 4 to 5 MB data. Now the data left is only 84.74 MB. Thus you have stolen approx 2500 MB data . It is very much disgusting for a Company like Bharti Airtel. It is require into the matter and refund my 2500 MB Data in my account immediately . I am going to lodge FIR with the Jharkhand Police for your misdeed. Besides this I will put up all sorts of Complain to your High Ups in Airtel. Your's Umesh Sharma Mobile no [protected] Dated 24/6/2016 Was this information helpful? | |||
Aug 11, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 05, 2016 Airtel Customer Care's response Dear Mr. Sharma, This is with reference to your post dated 24 June 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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