Airtel — fraudulent offers and promotions

Hello airtel,

I want to share my experience and want you to take a strong action for it. My primary mobile no. (+91 [protected]) used to be of vodafone postpaid which i ported to airtel postpaid a few months ago. Everything was fine until i received a call from this number: +91 [protected]. A lady (I don't know her name) spoke to me and offered me a free airtel sim. She said i would be getting it without any rental charge and it would be added on to my primary number. I would get 100 gb data in total (Distributed over the two sims as per my convenience). Upon asking multiple times about extra charges, she repeatedly said that it would be completely free of cost. I agreed. She sent a representative to my present residential address to hand the sim over to me. Mr. Rajeev sharma (+91 [protected]) came to my home, verified my aadhar and gave me the new sim. He reconfirmed the fact that i would not be paying any rental for the add on sim and nothing extra for the 100 gb data.
I never got the 100 gb data. I called the lady many times. Every time she kept saying it would be starting soon. Then i called the customer care. They said there was no such offer and i have been misinformed. I didn't take any action and let it go. Then i got my bill. There was a rental of rs 154 charged on my add on number. I again called the customer care. They said no sim could be free of rental even though its add on to a primary sim.
Now i want to complain. Why would i pay for a service i never wanted and didn't avail? Why would airtel representatives cheat us with wrong information? Why would a cheater come to my home and see my personal identification documents?
Please do something about it. I will file an fir against the people and airtel else.