[Resolved] Airtel — Fraudulent transaction ICICI CC | |||
Dear sir, On 05.11.2016 i had received a call from [protected]/[protected] @12.35pm (dated 05.5.2017) in my mobile no. [protected], where she said we are calling from bank online reward points department and she asked the credit card details for the purpose of giving additional reward points and cash back. i gave the card number and she asked me to input the cvv & otp and connected me on IVR when i checked the sms completely till the transaction done. after she told me within 2 days the reward points will credit in your card. immediately the sum of 10, 000/- eas debited from my CC . i checked with bank, they told the amount transaction done in some other merchant, immediately i blocked my card with help of bank executive. i tried to contact that person but the mobile no. comes switched off. Please request you to help me on this matter to get back the amount. Card details : Icici bank ("[protected]") Was this information helpful? | |||
Jun 7, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 07, 2017 Airtel Customer Care's response Dear Srikanth, This is with reference to your post dated 6 May 2017. We would request you to get your complaint registered at law enforcement agency. Further, we would urge you to safeguard your personal details. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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As per law it is not mandatory to file a case, this transaction can be declined if the concern person is unable to share the Front side of the card used for this transaction if required you can even demand for statement for this transaction please take it further and arrange for a reimbursement.
Regards,
Srikanth SK.
[protected]