[Resolved] Airtel — Generating the bill even after deactivation | |||||
I had an Airtel data card postpaid, i used it only for one month. i paid the bill and to an Airtel agent who visited the home and i requested to deactivate it as i was not using it, i talked to the nodal manager on his number. i got it deactivated. still they are generating the bill and saying that just being deactivating is not enough. and demanding money. please help Was this information helpful? | |||||
Nov 13, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Oct 08, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 8 October 2016. We are keen to resolve your concern; however, we will require your alternate contact number to resolve it effectively. We look forward to receive the required details. Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Oct 13, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 8 October 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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