Airtel — grievance on airtel customer care

Address:

Kanchipuram, Tamil Nadu, 600028

My airtel number: [protected]
Name: rajamalakar
Register location: chengalpattu, tamilnadu

I'm in hungary for past 8 months because of my official work. I will come to india only after 3 months.

Two weeks back, i got a message from airtel stating that i need to recharge my above mentioned number to avoid deactivation, since airtel people found no usage on my number for past 90days. I was unable to recharge my number in online at that time.

Again i tried on 9th jan'18 it showing invalid number. Airtel people had deleted it without any intimation. All my official and personal transactions can be done only thru that number.

When i approach airtel nodel team, they confirmed me that number can be activated within 15 days in any of my family member's name in prepaid. But when my brother approach airtel head office in santhome, they are saying that number can be activated only in postpaid in my name. For that too i need to appear in person. They were dragging us from chengalpattu to chennai for more than one week

Worst part is, even i couldn't book my flight ticket without that number since all my bank transactions can be done only thru that number.

I'm writing this mail with last drop of my hope. Please help me on this

Thanks in advance!!

Regards,
Rajamalakar
Rajamalakar. [protected]@gmail.com/ [protected]