[Resolved] Airtel — Harassment with wrong call numbers for last 2.5 years | |||
I started getting late payment calls from 2014 april for another person known as dhananjay from customer service executives. I repeatedly tell them, this is wrong number, but i get so many calls repeatedly. I was pregnant then and had cried and begged to stop them calling since it was very much bothering me. After lot of struggle, i even threatened them, i'll complain to the police station. After which the number of calls came down. But still the sms comes. I kept ignoring. Now latest, i get automated calls continuously for late payment, which is again for the same person. I get sms too. Please help me stop this. This is really frustrating. I need compensation for all the tortures i went thru these many years. I cant stay silent even a day more, if this continues. Was this information helpful? | |||
Nov 12, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Oct 02, 2016 AQ Khan's response [protected]
Verified Support Oct 07, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 7 October 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Oct 12, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 7 October 2016 We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence | |||
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