Airtel — i am not able to call any number from my airtel number even after recharge of rs.399

Address:

560064

My self abhijit i am using airtel 4g sim having number [protected]. I did recharge of rs. 399/- on 28 oct 2017 expecting unlimited call. Also i recharge for rs.30/- for main balance as below.

Still i am not able to call any number i am getting reply back "you are not allowed to call the number".

In response airtel told me get the duplicate sim, visit the airtel store.

I have taken new sim on 31 oct 2017 and activated new sim as per airtel reply. (Sim charge is rs.25/-)

Airtel register this complaint with no. Cogcl[protected].

Still problem is same, i am not able to call any number, what ever number i called i am getting same message "your are not allowed to call this number".

Airtel is not resolving this issue and not refunding my recharge amount.

Regards,
Abhijit