Airtel — I am not able to transfer airtel wallet money to sbi savings account.

Address:

713101

I've loaded cash in my airtel money wallet more than 50 hours ago from now. But now they don't allow me to transfer some amount to my savings account at state bank of india. Though their system says i have been completed kys details successfully. Even when i called customer care surprisingly they are speechless and avoid me. What kind of bank is this! They did not inform me before all this they could do. Rather they somehow force me to recharge or shop to use that money. But why should i do that! It's not fair. My name is mr. Sukriti roy. My airtel mobile number is [protected]. Please help me and take necessary action as early as possible.