Claimed

Airtel Complaints & Reviews

2.1
Updated: Jul 7, 2026
Complaints 54814
Resolved
21980
Unresolved
32834
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 902

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
anish_sk06
from Tiruchirappalli, Tamil Nadu
Mar 28, 2018
Report
Copy

Address: Chennai, Tamil Nadu, 600094

Past ten days i am not able to make calls or receive calls and i have visited local airtl stores multiple times. Irresponsible staffs have no idea what to do about it. Worst experience ever. If anyone in airtel knows how to resolve this issue here's my number. [protected]. I have a calling and data pack active but i guess it's just to make airtel richer. No words to describe how terrible i feel about airtel. Not all are rich like u. Please understand that.
Airtel customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    KiranKumar A
    from Bengaluru, Karnataka
    Mar 28, 2018
    Report
    Copy

    Address: 560103

    Multiple complaints has been raised as there is no network in the region being in central part of bangalore at embassy tech village, bellandur.
    Just by giving ad's and telling india's fastest network and fooling customers that even in remote areas also airtel is better. First give proper service in cities and then cover remote areas.

    Today its completely dead and not even possible to call customer care number and complain.
    Airtel customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Ajiteshkush
      from Agra, Uttar Pradesh
      Mar 28, 2018
      Report
      Copy

      Address: Faridabad, Haryana, 121013

      4 value added services were activated on my airtel postpaid number [protected] without my consent. Even after asking airtel customer executives on helpline number twice they didn't tell of any such services. Some additional charges were also being shown on my airtel app account but no customer
      Executive ever told me what that was for, they just said that it's the plan charges pro rata billing. Now i know what that was. Whatever scam is that, if that's the way you want to treat your customers then be it that way. If charges of any of those services is added to my next bill, i will be extremely happy to port my number to vodafone. Was not really expected from "the fastest network" in india. Surely it may be the fastest, but not certainly most reliable. (Pfa the images of your scam, and yes one of those useless services was reactivated on my number even after i deactivated it once earlier.)
      Way to keep your customers airtel 👍
      Airtel customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        2
        from Chennai, Tamil Nadu
        Mar 28, 2018
        Report
        Copy

        Address: Chennai, Tamil Nadu, 600004

        Im using Aircel network. Now they closed. So, i'm get MPN and buy a airtel sim at 13.03.18. But still now not active my number. Its very crucial situation for me.
        My no - [protected].
        All are thinking Airtel is best, i AM also. But this type of major issue will reduce airtel customers easily. Do best at earlier to me.
        Airtel customer support has been notified about the posted complaint.
        Mar 30, 2018
        Updated by [email protected]
        I Got my aircel sim ported to airtel .But its not yet activated..guys what is the problem.?i need the same number and its not just these 17 days its more than that.. Please find a solution for this. I have already paid an amount to activate the plan and the person told me it will tak 7 days max... I need a solution for this asap.

        I only got it into airtel as i thought its a trust worthy company.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Mr nk
          from Jalandhar, Punjab
          Mar 27, 2018
          Report
          Copy

          Sir i want to convert my airtel 3g sim 4g but i'm not able to send sms even anyone
          2 days ago i registered my complaint on 12118 or 121 customer service but they suggest me smsc number and this way is also not working

          The customer service are ignoring my complaint

          So i request you to please help me out
          If solve my problem please let me know

          Thank you!
          Airtel customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            satya surya polavarapu
            from Eluru, Andhra Pradesh
            Mar 27, 2018
            Report
            Copy

            Address: 500039

            To whomever it may concern,

            Subject: unable to do prepaid recharge for [protected]

            I am an educated person and i myself work for a software company. When i raise a complaint you need to understand i would have tried multiple ways. Instead of doing your basic checks you are providing timepass measures.

            Coming to the issue, i have converted from postpaid to prepaid because of such service and again the same issue is coming for prepaid. I am trying to do online recharge via airtel app/airtel website/amazonpay/freecharge but i am getting 'recharge unsuccessful' error.

            I have raised a complaint by calling to 121 on friday (23/3/2018) which is still open until now. Even before writing the mail i have spoke to one of your executive 'pavan kumar' and he disconnected the call without proper reply. Befoe that i have spoken to multiple supervisors like parvez/padmapriya/kumari and everyone promised to solve the problem by half a day but its not solved.

            The basic sla that you say to solve an issue is 48 hr. Now its approx. More than 72 hrs but still the issue is open and none of the customer team has a clue about it. When i ask them to contact the technical team they say that they have dropped a mail and its out of their hands. Such a helpless answer.

            Are you able to solve the issue or not? I have complete proof's of mails/call recordings which i am going to use. Because of your nasty service i have lost approximately 10 l of business and i am going to loose more. I will sue you for my loss as i am going through severe mental torcher.
            Airtel customer support has been notified about the posted complaint.
            Until now no one has even contacted me. There is no response to the already raised complaint via phone and this one as well. What sort of service are you promising your customers here. Pathetic
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              C
              from Imphal, Manipur
              Mar 27, 2018
              Report
              Copy

              The network issues of Airtel is increasing day by day..
              For the past one month receiving calls and making calls have become a big problem
              Calling the same number from Airtel and other network has different response ..from Airtel it says not reachable but from other network it gets through in the first dial
              Is Airtel also closing down like aircel and relieance that the network issues is increasing day by day
              Will they solve the problem or we have to Port to other network
              Comsumers have to face so much problem due to the telecom industry .. how many times we have to keep posting and facing problems
              Airtel customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                U
                Unnati Soni
                from Pune, Maharashtra
                Mar 27, 2018
                Report
                Copy

                Address: Mumbai City, Maharashtra, 400002
                Website: Airtel mobile services

                My airtel number [protected], plan activation charges are deducted even though i haven't bought any... Constantly data charges are deducted even though my data connection is switched off.. Any plan is activated on my number without my approval and charges are deducted for the same... This issue started right from when i switched to airtel... Also there was no complaint box in my airtel app... Kindly look forward to my both the complaints and solve it asap
                Airtel customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Vamsi7777
                  Mar 27, 2018
                  Report
                  Copy

                  Address: 515863

                  Hlo airtel wakeup just not only telling that world best network in my district and in my mandal still airtel 2G and in my village no signal at all before it use to come very well one day I called to customer care on of your representative said that because we provided good offers so many people will be in call are u giving free of cost. I already given complaint about network problem in my village 2 weeks back still nothing has been done.
                  Good bye to airtel anyway u won't take action
                  Atleast connect one 4g airtel network there is already jio 4g in our village I don't no when u will wake up
                  This is my area code 515863
                  Airtel customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    PREMSIN64173536
                    from Bilaspur, Himachal Pradesh
                    Mar 27, 2018
                    Report
                    Copy

                    Address: 174001

                    It is intimated that you have opened my airtel bank saving account having number [protected] without my consent and also have transferred my indane gas subsidy having cosumer no. 4987 from my bank account to your airtel bank account. You are advised to reverse the same gas subsidy to previous bank account and it should not be happen in future. Otherwise matter will be refer to higher authorities/rbi.

                    Prem singh thakur
                    Mob [protected]
                    Email. [protected]@gmail.com
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      awadheshian56
                      from Delhi, Delhi
                      Mar 27, 2018
                      Report
                      Copy

                      Address: New Delhi, Delhi, 110067

                      Respected sir,.
                      I have been facing bad quality of voice over incoming and outgoing call as well. I have tried to talk in open space but nothing significant change has been seen. With this problem i prefer not to talk with this number
                      I have lodged complaint several times but nothing has been taken care.

                      Please try to understand the concern and take emmdiate action for that i will be very grateful to you.
                      Airtel customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        U
                        Upendher Raj
                        from Hyderabad, Telangana
                        Mar 27, 2018
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Hyderabad, Andhra Pradesh, 500011

                        Hi dear all iam here to lodge a complaint on airtel mobile services 8 months back i gave my number as a reference to contact number in postpaid connection even though there is no need for reference number i gave my number as reference number today one to airtel postpaid executive called me and informed me that your number will be going to barred i ask why they are saying the customer whom you referred is not paid the bill because of that reason they were going to bar my number is this the way you treat with the customer who refer to take your airtel postpaid connection how pity is this by given alternative number of mine you going to barred my number what an awesome strategy is this hats off to you upender ([protected])
                        Jun 3, 2020
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          subrata739
                          from Kolkata, West Bengal
                          Mar 27, 2018
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: 712104

                          4 ago i just buy 2 new sim card for me and my wife.[protected] and [protected] after 1 day of buy sim card i am inserted sim card in my mobile and check account balance one sim card show just 5 rupees and one sim card show 0 rupees. Then i recharge [protected] and next day the account balance just 1 rupees. And i never get any call or sms for activate any services. This is airtel trick to get money from airtel users. Why this happen i get back my balance. Airtel 198 not to recive customer call when i call 121 then call not be complete for minimum balance issue.
                          Apr 23, 2018
                          Complaint marked as Resolved 
                          ok
                          Airtel customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Ronit Vairagi
                            from Mumbai, Maharashtra
                            Mar 27, 2018
                            Report
                            Copy

                            Address: Jaipur, Rajasthan, 302031

                            The internet speed in the area in which i am currently living is extremely low. I have a 4g data plan active on my mobile number, but the speed which i get is comparable to 2g. I want this issue to be treated as early as possible.

                            The location which i am referring to, is :-

                            The lnm institute of information technology
                            Rupa ki nangal, post-sumel, via-jamdoli
                            Jaipur, rajasthan.
                            302031
                            Airtel customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              AnZee Badineni
                              from Hyderabad, Telangana
                              Mar 27, 2018
                              Report
                              Copy

                              Address: 505532

                              Good evening dear airtel team i am anji here laxmipoor village gollapalli mandal jagtyal district telangana state pin 505532
                              Dear team once you check here lot of data errors like very slow in kbps speed and signal breaking is very biggest issue here some people irritating with call breaking so please resolve it asper as early

                              Thinking you
                              B. Anzee patel
                              + 91 [protected]
                              Airtel customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                myselfrajput
                                from Etawah, Uttar Pradesh
                                Mar 27, 2018
                                Report
                                Copy

                                Address: Agra, Uttar Pradesh, 282001

                                I have been frustated by the Airtel Service. Now i want to port out to other company. Now i am not able to send the Port Out message to 1900 from my phone. The Airtel Company banned my number to send sms to 1900. I have complained to customer care and also airtel store but they are giving nonsense reason. They always says "You will be able to send sms to 1900 by late evening". I have complaint 3 times. I want to complain this to TRAI.
                                Airtel customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  T
                                  Tom Decosta
                                  from New Delhi, Delhi
                                  Mar 27, 2018
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: New Delhi, Delhi
                                  Website: airtel moible services

                                  My compalin regarding fraud i called airtel customer care representative in delhi afters few hours they call me from a mobile number they said that will provide me airtel dongal for rs1200 in place of my tata max wifi.But in reality they have to gave it to mefree because it sceme given by tata indicom for converting tata dongle to airtel.They fraud me 1200 rs .They are from some cannaught place banch i dont know exactly because they came to my home.Airtel please take some action i will not disclose my details as of fear of my identity.
                                  Apr 12, 2018
                                  Complaint marked as Resolved 
                                  solved
                                  Airtel customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    C
                                    chidez
                                    Mar 27, 2018
                                    Report
                                    Copy

                                    I have purchased airtel top-up recharge while scratching it, so i need your help in finding the lost pins because i have lost some digits of it's pin number, please send me it's recharge pin or recharge my mobile number, i am sending you details of top-up card. Please help me to retrieve the lost pins. Thank you

                                    Batch no:[protected]

                                    Left over pin:23874980

                                    My mobile no:[protected]
                                    Airtel customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      ash_bk
                                      from Bengaluru, Karnataka
                                      Mar 27, 2018
                                      Report
                                      Copy

                                      Address: Bangalore, Karnataka, 560043

                                      I enrolled in airtel secure plan in feb 2018. On 13th march night, my phone incurred some damage but i discovered it only on 14th march & called 121 on 16th march for raising a claim. Meanwhile, i also tried to initiate the claim using the app which never worked!

                                      Airtel secure rejected the claim stating that i had not contacted 121 within 48 hours of "discovering" the damage, which isn't right because i discovered the damage on 14th.

                                      I've tried to resolve it with airtel without any success.
                                      Airtel customer support has been notified about the posted complaint.
                                      Mar 27, 2018
                                      Updated by ash_bk
                                      Airtel doesn't provide receipt for duplicate SIM cards. The MRP on the pack reads INR 5 but they charge INR 25 without any receipt. I experienced this in Kamahanahhi branch of Airtel. When I questioned them, they refunded INR 25 to my account but that's not what I wanted.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        H
                                        Huzefa Soni
                                        from Mumbai, Maharashtra
                                        Mar 27, 2018
                                        Report
                                        Copy

                                        Address: Mumbai City, Maharashtra, 400010
                                        Website: airtel

                                        Respected all,

                                        As i have applied for porting from vodafone to airtel.

                                        As per my visit to both the gallery vodafone and airtel, final came to know the porting has been done in airtel.

                                        On 26.03.18, i visited byculla airtel gallery. They had taken rs.: 300 for activation of my mobile no.

                                        Due technical error in the system, i had to bear a sum of rs.: 300.

                                        Request to please look in to it at earliest, and request to please start my mobile no on pirority.
                                        Airtel customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit