[Resolved]  Airtel — I wish to surrender my postpaid connection

Address:700059

Respected Sir,
I had been using an airtel dongle with connection number [protected] till January 2017. I paid all the due bills and requested the company to stop all services as I did not wish to continue. But I still receive at least 12 computer generated voice calls in a day, asking me to pay my due bills for February and March 2017. I am a busy person and all these calls are very disturbing in nature. This harassment needs to stop. I have not used the dongle in February and March and I have requested for the connection to be stopped multiple times.
Please take necessary action immediately.

Regards,
Debayan Rana
Airtel No. [protected]
Contact No. [protected]
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Jun 12, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
May 06, 2017
Airtel Customer Care's response
Dear Debayan,

This is with reference to your post dated 2 May 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Verified Support
May 09, 2017
Airtel Customer Care's response
Dear Debayan,

This is with reference to your post dated 2 May 2017.

We tried calling you multiple times to get additional details to enable us to address your
concern.

However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

Hello,
This is regarding airtel prepaid# [protected]
I am unable to send any SMSes. I have tried updating my Smsc number but no effect. Please resolve this issue at the earliest. My phone model is One Plus 3T
My self chandradeep singh using airtel network since long time .I have changed my Plan on 19 jan2017 from 299 to infinity plan 549. but i m getting the bill of same amount and the airtel didnot provide the solution till date, i m totally fade up with there services.

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