Airtel — Incoming call not available

Address: Dwarka nagar

I am not receiving any incoming call or message from last 2-3 days though outgoing call and internet are ok.I have complained 2-3 times to customer care and they tell they will solve my problem in 1 hours but it has been a long time my problem is not solved yet .So my humble request to solve my problem immediately otherwise I have to Port this number to another service