Airtel — Incoming calls & messages are not receiving from last 15 days

Address:500061
Website:www.airtel.in

Hi,
I am Ramesh Challa filing complaint on AIRTEL due to fails in services. Last month January I port my number from idea to airtel postpaid and port was successfully activated on Jan 14. I have provided all related documents (ID Proof & address Proof) and verification got successfully. From the next day onwards I.e, 15 Jan 2016 I am not able to receive incoming calls and messages. I called costumer care several times regarding this issue and visited to airtel store as well executives told to replace the same and problem will solve but it fails.

From past 15 days I am keep on trying costumer care and visiting store but executives are not responding properly.

I request consumer court to consider my issue and solve ASAP.

Below are my details:

Phone No: [protected] (Port No.)

Alternate No : [protected]
Email: [protected]@gmail.com
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Dear Ramesh,

This is with reference to your post dated 01 February 2016.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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