[Resolved]  Airtel — Incoming facility

Address:Gautam Buddh Nagar, Uttar Pradesh, 201307

My number [protected] was ported from kolkata circle to delhi ncr circle however after porting the same is not able to connect incoming calls as the call drops from the caller end without any ring the same was even reported by the customer care rep who tried to call from his own number. Only airtel customer care toll free number is able to call even a complaint was lodged 67078036 however no resolution has been done. The technical team is equally clueless and have no answers. They say that the incoming facility is showing on from their end however when the airtel relationship showrrom global cellcom shop no. 343, first floor, supertech(shopprix mall), sector 61, noida 201301 was contacted they said that its showing incoming is barred however they cant put it back on and has to be done from customer care on phone only.
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Aug 7, 2021
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
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Dear Customer,

This is with reference to your post dated 9 January 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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