[Resolved] Airtel — Incorrect Charges applied on Bill | |||
Airtel has sent me a bill for the month of Feb which is incorrectly calculated. The customer care people are not giving proper response. I want the charges to be reconsidered as when I requested to change my bill plan no one intimated me that the data I've already used will also be billed in the next months bill. The day when I changed my plan I haven't used any data services. I will not pay the bill over and above my bill plan. I ported this number to Airtel assuming that I will get the best service with regards to customer service, but here is not. Its very disappointing. Mob Number [protected] The latest ref no 55170923 Was this information helpful? | |||
Dec 30, 2016 Complaint marked as Resolved Verified Support Feb 24, 2014 Airtel Customer Care's response Dear Mr. Singh, This is with reference to your post dated 21 Feb. 2014. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com Regards, Sandeep Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd airtel.[protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
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This is with reference to your post dated 21 Feb. 2014. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
You can also get in touch with us at airtel.[protected]@in.airtel.com
Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33