[Resolved]  Airtel India — 4g

Address:Chennai, Tamil Nadu, 600055
Website:Airtel.in

I'm stayiing in Mittanamalli, chennai-55.Recently I changed my Airtel prepaid number 3G SIM card to 4G SIM card on my iPhone 5s which one I specially bought 4G internet service. But I only getting 3G signal.I call 121customer service, they said no 4G connecting to my Area if so why don't they mention before I changed my SIM card .Ive been cheated and lost my money by topup 4g data pack.Again I tried and submitted my complain.They are saying I can issue this complain to any media.
Was this information helpful?
No (0)
Yes (0)
Apr 2, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Feb 20, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 17 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

Hi,

I am also not getting 4G network with iphone 6s plus..
Airtel customer support people will just by time by giving stupid reasons..
I am in contact with airtel from last 3 weeks but they didn't fix my problem..

Iphone 6s users, please don't buy airtel 4G connection.. there is no guarantee for 4G working..
Please use vodafone 4G.. It is working fine with my phone.

Thanks

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information