[Resolved] Airtel India — 4g | |||||
I'm stayiing in Mittanamalli, chennai-55.Recently I changed my Airtel prepaid number 3G SIM card to 4G SIM card on my iPhone 5s which one I specially bought 4G internet service. But I only getting 3G signal.I call 121customer service, they said no 4G connecting to my Area if so why don't they mention before I changed my SIM card .Ive been cheated and lost my money by topup 4g data pack.Again I tried and submitted my complain.They are saying I can issue this complain to any media. Was this information helpful? | |||||
Apr 2, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Feb 20, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 17 February 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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I am also not getting 4G network with iphone 6s plus..
Airtel customer support people will just by time by giving stupid reasons..
I am in contact with airtel from last 3 weeks but they didn't fix my problem..
Iphone 6s users, please don't buy airtel 4G connection.. there is no guarantee for 4G working..
Please use vodafone 4G.. It is working fine with my phone.
Thanks