[Resolved]  Airtel — informed about unknown number recharged within 10 mins still airtel not helpful

Hi sir,
By mistake we recharged a wrong number twice and within 5 mins we intimated same to airtel and paytm but they are helpless and complaining on each other though bank huge amount transactions get cancelled with quick initimation but a recharge company or online application cant assist in this case. We also tried calling the recharged mobile number [protected] in a seconds span but it is giving "out of coverage' we are totally helpless also requested near by airtel store to trace unknown number to contact or cancel the transaction no one are helping us.
Hence raising a request with you to help us in cancelling and refunding the recharge amount to our payment bank or paytm account
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Oct 3, 2017
Complaint marked as Resolved 
got reply from [email protected] and we also contacted nearby airtel store..411004 pune sampoornacomplex.mailed to [email protected](but no reply yet)
Airtel customer support has been notified about the posted complaint.
Oct 03, 2017
Updated by Anusaar
Even Indian Consumer complaint forum is not working as expected as after submitting ticket by default it is showing complaint status as Resolved. Suggest to dont get into this trapping links.
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