Airtel — Internet broadband fixed line not working and extra bill payment complaint

Address:641605

Re: [|bal|ref25007965|] bill not paid in my complaint airtel not working my fixed line connection broadband internet cut, speed slow, and dead in 14 days dear balasubramanian,

Greetings from airtel!

This is in reference to your email informing us about internet services not working on your airtel account number [protected].

I have registered your concern and the reference number is 63856960. Let me assure you that the issue would be resolved by 24 hours.

For further queries, please do email. I will be delighted to assist you.


Best regards,
Abhilash p
Service specialist
Airtel

Airtel connection fixed line broadband not properly working in 25/12/2015 to 08/01/2016 at 14 days.Your airtel engineer comes to my office 29/12/2015 replace the modem and take old modem and collect rs/ 2000 money. The original complaint is cable falt. Some places wire damage it looks like something is indeed wrong with your connection. Your engineer cheating the customer and wrong way to misuse airtel name and collect the money. I call your engineer no response me. My business contacts and online network sources blocked in 11 days and my business is a heavy loss.And something waist wrong of pay. So we can work with you to resolve this issue. Or i go to the police and file the criminal case and register the india consumer complaint. My airtel customer complaint references no[protected]/01/2016 and[protected]/01/2016my 25/12/2015 old complaint
My airtel broadband id[protected]_tn-high speed monthly plan -100gb - 8mbps speed. The two days 25/12/2015 to26/12/2015 below 4mpbs slow speed in my net connection. So my business contacts and online works heavy loss and my online transactions stopped and my money network sources blocked.My income of payments locked. My business is a heavy loss of pay. Take quick action my speed ingress and my high-speed monthly current plan and i wand-100gb -16mbps speed.I continue airtel network what i do?
With reg-
Balasubramanian m p
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Jan 23, 2016
Updated by Sri Senthurvel Agencies
NO EXTRA PAY IN AIRTEL


RE: [|BAL|Ref25106545|] COMPLAINT AIRTEL NOT WORKING MY FIXED LINE CONNECTION BROADBAND INTERNET CUT, SPEED SLOW, AND DEAD IN 14 DAYS


[protected]@in.airtel.com
7:32 PM (30 minutes ago)
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Dear Balasubramanian,

Greetings from airtel!

This is with reference to your email regarding non functioning of services for your airtel fixedline connection, bearing account number [protected].

We have forwarded your complaint regarding non functioning of services to the concerned team. Our team will be contacting you with an update on the same shortly.

Inconvenience is deeply regretted and we appreciate your cooperation in this regard.


Best Regards,
Rohith Raj Kumar
Service Specialist
airtel


my 25/12/2015 OLD complaint
my airtel broadband ID[protected]_tn-high speed monthly plan -100GB - 8mbps
speed. the two days 25/12/2015 to26/12/2015 below 4mpbs slow speed in my net
connection. so my business contacts and ONLINE works heavy loss and my online
transactions stopped and my money Network sources blocked.my income of payments
locked. my business is a Heavy loss of pay. take quick action my speed
ingress and my high-speed monthly current plan and I WAND-100GB -16mbps
SPEED.I CONTINUE AIRTEL NETWORK WHAT I DO?
With Reg-
BALASUBRAMANIAN M P
Complaint comments 

Comments

Dear airtel Team

MY INTERNET BILL 50% extra amount monthly bill pay.MY ONLINE works heavy loss and my online transactions stopped and my money Network sources blocked.my income of payments locked. my business is Heavy loss of pay.
my Airtel broadband data high speed is very slow. I Want to 8 mpbs speed in my current plan. waste for monthly my 50GB extra amount bill pay.Take quick action for my high speed data 8 mbps and my land line phone not at working in two days29/09/2015 my complaint ref no:60082710 problem is not solved

Today morning your representative
came to my office. and use such a bad words against my complaint. what i do for
this?. i did not accept this type of approach from your rep. He cheat me as
give a duplicate modem and get back my old. so now i decide to go consumer
court against this problem. I had lose all of my business over a week. today
your are fail to solve my problem better i go to consumer court.

Please understand my Situation, internet is a main thing for my business.

Regards
BALASUBRAMANIAN M P

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