[Resolved]  Airtel IPTV Service — TV channel service not in order.

Date - 11.06.2016
Tv channel service by airtel called iptv was not functioning. Their technician came, checked and finally told that set top box is to be replaced and will be done in 2 days. Set top box is airtel supply item, so airtel have to replace.
Finally on 30.06.2016 airtel replaced set top box after lodging complain thru this consumer complain and action taken by you .Thanks for the prompt action.

Meanwhile bill for full month of June have come though service was down from 11.06.2016 to 29.06.2016 .
I discussed the matter with Airtel and Airtel over phone confirmed that the amount of bill will be reduced considering no service period .
But no action / revised bill received so far from Airtel.

Desire : Reduce the amount of bill by considering no service period of 11.06.2016 to 29.06.2016 ( alongwith penalty for no service).

Pk paul
1524, sector - a, pocket - bc, vasant kunj, new delhi - 110070

Complaint no for airtel fixed line/broadband [protected] is 68884906.
Repeat 68884906. Registered on 11.06.2016.

Thanks for action taken fairly promptly.
The rating is **** 4 star

my complain has been attended by service provider after it was taken up thru you .

When they were not taking action for 20 days, the action they took within 2 days .

Thanks once again .
Pk paul
1524, sector - a, pocket - bc, vasant kunj, new delhi - 110070