[Resolved]  Airtel — Irresponsible nature from airtel

Address:

Thane, Maharashtra, 400607

Dear forum,

I am having airtel dth (consumer id [protected]) connection at my home it was not working from last 2 weeks. it shows error no signal i thought is was due to weather but other airtel connection in our society is working fine. so, finally i called airtel customer care to register my complain and to send engineer to see the problem (ref no.[protected]. next day i received a message we tried to reaching regarding your complain and they send mi mobile number of mr rajendra [protected], i keep calling him whole day he does not replayed and when i called cc they said your complain is closed by engineer.
Engineer does not visit my home how can he close the complain without resolve it? and even i called him so many time he does no respond.

Finally i register new complain on 7 july but the same thing happened that men does not pick up the phone. from 7 july till date i am keep calling cc for the same and the send same number and every time the said will resolve with in 24 hrs.
What kind of service is this??? is this you called as brand of airtel?
And why u send such number to your customer if they don, t pick up the phone.
Forum pls help mi to sort out this thing as we advice your whole society to boycott airtel connection any more in our premises.

Thank

Customer id [protected]