[Resolved] Airtel — Issue in airtel bill for mobile no: [protected], a/c: [protected] amount charge rs 87800/- | |||
I vinay kharde had taken new connection on 15 may 2017 as earlier i was using cug plan of my previous organization rosenberger electronic india pvt ltd. I had paid rs 300/- to airtel store near goregaon railway station, mumbai and my hr had given noc for transfer my mobile no [protected] to personal from cug plan. For new connection i had taken plan of rs 799/- rent in which all outgoing call are free (Including roaming). When i received first bill for new connection of my mobile no [protected] was shocking as the amount had exceed and was charge to me worth rs 87, 800/- (Eighty seven thousand and eight hundred). When i follow up with airtel customer care as per them it was transfer from old account of my previous company. I am really not able to understand if my old organization given noc for my separation of my mobile no. Than why i am charge for there n-user account. Under there cug plan all the employee in india is using airtel connection and customer care is saying me to pay the same amount which i had not used. Requesting you to give me justice and help me to resolve the above case. I am receiving message saying your going call will be barred. Was this information helpful? | |||
Aug 8, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 06, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 16 June 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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My outgoing call, Data facility is been blocked. Really overall very bad experience with airtel as they are transferring amount of company to single user account even after receiving NOC from company. Customer care is not at all supporting and telling story. No one is bother to solve the problem. Airtel customer approach to resolve the issue had really disappointed.
Regards,
Vinay Kharde,