[Resolved]  Airtel - Karnataka — Airtel doing Gambling through SMS

Address:Bangalore, Karnataka

Hi, I have an airtel no [protected]. I got an SMS on 3rd July 2014 stating that if I recharge for Rs 103 I will get 300 MB 3g data and extra 300 MB will be credited within next 24 hours. I called 121 care and spoke to the executive who replied me that there is no such offers. I spoke to the floor supervisor Ashweet who gave me some surprising facts that the sms is not sent by airtel and these are set from any third party. I said him to take a complain so that i will not get disturbed by any such msgs but instead of taking my complain he suggested me to go to the nearest police station. I really don't understand why someone will send this type of msg to give revenue to airtel?. These guys are using this stupid trick to loot money from innocent customers. Please take a sstrong action on these cheaters
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Jan 6, 2017
Complaint marked as Resolved 
Verified Support
Jul 17, 2014
Airtel Customer Care's response
Dear Mr. Dash,

This is with reference to your post dated 04 July 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Complaint comments 

Comments

Dear Mr. Dash,

This is with reference to your post dated 04 July 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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