[Resolved] Airtel — Landline not working (Broadband) | |||||
My landline number of airtel is not working for the last 4 -5 days, i had the visited their office yesterday near vardhman plaza, meerut in the morning at around 11 o clock and they just said we had registered your complaint and your phone will be up and running till 5 pm evening, i said alright. But it is still not got up so i visit again to the office and when i told them it is still not working they gave me the customer care number (What the hell is this?). Then its still okay i call on that number and they said its too late, we will arrange some technician kind of visit in the next morning till 12 noon but no one shows up till 12 :30 pm. So i called them again and they said your complaint will be resolved today. How can you do this. You don't have kind of tat for the costumer complaints, then why you are running such companies. I am not satisfied with this company service at all. Please all don't use airtel connection due to the poor costumer satisfaction. Was this information helpful? | |||||
Oct 6, 2016 Complaint marked as Resolved I don 't know but it takes more than 20 days to resolve it, very poor service Airtel customer support has been notified about the posted complaint. Verified Support Sep 08, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 6 September 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
 2 Comments | |||||
Comments
I have already submitted a complaint (below). It is mentioned as resolved and torturing again with the help of third party agencies.
https://www.consumercomplaints.inairtel-mobile-bill-unused-charges-after-the-connection-is-closed-c1327070
Seems, there is no facility to update information properly between departments in Airtel.
https://www.consumercomplaints.inairtel-mobile-bill-unused-charges-after-the-connection-is-closed-c1327070
Seems, there is no facility to update information properly between departments in Airtel.
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i would be highly greatful to you i[censored] provide me the details of incoming, outgoing and missed calls for my airtel prepaid no.[protected], on my email id i.e. [protected]@gmail.com ASAP.
thanking you
With regards
Gagandeep Singh