[Resolved] Airtel — LEASE ACTIVATE MY POSTPAID SIM [protected]

Neelam971

from Noida, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh

have taken this postpaid SIM for RSI CUG [[protected]]. Yesterday I have received a call from [protected] for address verification, I met this person with my Identity Card at my office. He clicked a picture of my I-card and said your SIM would be activated tonight by 9:00 PM but you have to make a call at 59059. I tried this number but each time I received not registered on network issue. Today I called Santosh at [protected] number, He said your SIM would be activated by 2:30 PM today itself. I was waiting whole day then I received a call from Santosh that I missed than I called him again and he said madam your tele verification is not done yet so please keep waiting.

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Jan 2, 2017

Complaint marked as Resolved

Dec 10, 2013

Updated by Neelam971 have taken this postpaid SIM for RSI CUG [[protected]]. Yesterday I have
received a call from [protected] for address verification, I met this person
with my Identity Card at my office. He clicked a picture of my I-card and said
your SIM would be activated tonight by 9:00 PM but you have to make a call at
59059. I tried this number but each time I received not registered on network
issue.

Today I called Santosh at [protected] number, He said your SIM would be
activated by 2:30 PM today itself. I was waiting whole day then I received a
call from Santosh that I missed than I called him again and he said madam your
tele verification is not done yet so please keep waiting.

Verified Support

Dec 12, 2013

Airtel Customer Care's response Namaste Neelam,

This is with reference to your post dated 10 December 2013. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
Look forward to hearing from you.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Comments

Neelam971

from Noida, Uttar Pradesh

Today again i called a verification guy name Mr. Vikash, He again taken my photo, passport photocopy and company id proof.

I dont know what is going to be happen.

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Namaste Neelam,

This is with reference to your post dated 10 December 2013

Please share your alternate contact number with us at airtel.[protected]@in.airtel.com to enable us to assist you.

Look forward to hearing from you.

Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our roducts and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33